No more bloated and inconsequential lists please.Whatever you do please don’t go start some whine site that will only make you look even more stupid. If you make a bad purchase due to the fact that you didn’t do your research properly, take it like a man. Sometimes you simply choose the wrong product, sometimes it’s because of misinformation from the producer but most often it’s because you didn’t make an informed purchase. Or a Nike equivalent: “It would be great if I could wear my Nikes at the Nobel Price dinner, therefore it would be cool if you could create a slick black leather model with low profile hard rubber soles, can you do that?”. I mean if you were handling customers at Coca Cola, how would you react to something like: “I really love your product but I’d like it to taste a little bit of bananas after 5 minutes drinking, and after 10 minutes I want that taste to morph into something more vanilla like, can you do that?”. This situation would at least have me resorting to the same rhetoric as Jason’s. Neither can he pull white lies in order to placate them, that might just stoke them further. He can’t very well tell people to fuck off, that would be over the top. In fact, these curt replies is the only option for Jason.
But when I read the Basecamp homepage I got the impression that the lack of features is a feature, that the product caters to people who hate overdone and bloated software. You probably need a more mature project tool for your workflow. They have really great mindshare and marketing - so many businesses who are really not well suited to using it for their projects are using it. The whine itself is about how Jason Fried treats people badly through curt replies when they are asking for features to be implemented. Basecamp sucks if what you are working on is complex or has dependencies. Small tip to all whiners out there: If you start a whine site, never ever put ads on it to competitors of the product you are whining about, only a moron would do that and expect to be taken seriously. The first thing that meets you are 3 massive paid for ads by competitors of Basecamp, that in itself is simply hilarious.
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